Palmer Hargreaves (UK) Ltd respects your privacy and is committed to protecting the personal information you share with us. This statement describes how we collect and use your personal information that we may obtain about you through the website and from our communications with you.
We are conscious of our legal responsibilities as a "data controller" and we support the principles of data protection reflected in the General Data Protection Regulation (GDPR). We shall endeavour to ensure that the personal information we obtain and use will always be held, used, transferred and otherwise processed in accordance with our legal obligations.
There may be links from the Sites to other websites. This privacy policy only applies to the Sites and not to any other websites including any websites linked from any of the Sites. Accessing those third party websites or sources requires you to leave the Sites. We do not control those third party websites or any of the content they contain and you expressly acknowledge and agree that we are in no way responsible or liable for any of those third party websites, including, without limitation, the content, policies, failures, promotions, products, services or actions of those websites and/or any damages, losses, failures or problems caused by, related to or arising from those websites. We encourage you to review all policies, rules, terms and regulations, including the privacy policies, of each website that you visit.
We may, as a result of your interaction with our website and our communications with you, hold and process personal information obtained about you.
The types of personal information we collect may include:
· your name
· your email address
· any information you voluntarily provide to us through contact forms, newsletter sign-ups, or other communications with us.
We obtain your personal data when you interact with us, for example by signing up to our blog, careers notifications or any forms hosted on the Site.
Please note that when anyone visits any of the Sites, we may automatically collect certain technical information such as the type of computer operating system (e.g. Windows or Mac OS), browser type (e.g. Safari, Chrome, Internet Explorer), and the domain name of the internet service provider. In some circumstances, such information may be considered personal data under applicable data protection laws.
We use this information to help improve the design, performance and content of the Sites and to enable us to personalise your experience.
The personal information that you provide will be available to Palmer Hargreaves (UK) Ltd and our trusted third party service providers and contractors for the following purposes: - to process enquiries received via the website - to register you for and send you newsletters - to conduct market research and business development - to provide you with information about products and promotions that may be of interest to you from ourselves - in connection with surveys related to our products and the Sites - any other purpose indicated at the time you voluntarily provide your personal information
Under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and EU GDPR where applicable, we rely on the following lawful bases for processing your personal information:
Where you have provided consent, for example when signing up to receive newsletters, marketing communications or blog updates. You may withdraw your consent at any time by following the unsubscribe instructions included in such communications or by contacting us.
We may process your personal information where it is necessary for our legitimate business interests, provided that such interests are not overridden by your rights and freedoms. These interests may include responding to enquiries submitted through our website, improving our website and services, conducting market research, and supporting our business development activities.
We may process your personal information where it is necessary for us to comply with a legal obligation to which we are subject.
We may from time to time use your personal information to send you automated email messages or marketing materials regarding our services and the services of third party suppliers, in each case with your prior consent. These email messages may contain features that help us make sure you received and were able to open the message.
You may opt out of receiving such marketing email messages at any time, free of charge, by replying to the message with "unsubscribe" in the subject line, or by following the instructions in any marketing communication.
We may disclose your personal information to companies and individuals who perform business functions and services on our behalf. Such functions may include hosting the Sites,
analysing data and providing other support services. All such parties will be required to keep your personal data secure and only process it in accordance with our instructions. We may also disclose your personal information if, in our opinion, disclosure is required by law.
Some of our service providers may process personal data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.
While we endeavour to ensure that the information we hold about you is accurate and kept up to date, we shall assume that in the absence of evidence to the contrary, the information you provide us with is accurate. Should you inform us of inaccuracies in the information which we hold in relation to you or, if we discover that such information is inaccurate, it shall be promptly rectified by us. We do not intentionally retain any information about you which is out of date or which is no longer required.
We maintain adequate technical and organisational security measures to protect your personal information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction.
Under applicable data protection laws, you have certain rights in relation to your personal information. These may include the right to:
· request access to the personal information we hold about you
· request correction of inaccurate or incomplete personal information
· request the erasure of your personal information in certain circumstances
· request restriction of processing of your personal information
· object to the processing of your personal information where we rely on legitimate interests
· request the transfer of your personal information to another organisation, where technically feasible (data portability)
· withdraw your consent at any time where processing is based on consent.
To exercise any of these rights, please contact us using the contact details provided below. For security reasons, we may take reasonable steps to verify your identity before responding to your request.
Requests will normally be processed free of charge, although we may charge a reasonable administrative fee where requests are manifestly unfounded or excessive, as permitted under applicable law.
You also have the right to lodge a complaint with the relevant supervisory authority if you believe that your personal data has been processed in a manner that does not comply with data protection laws.
In the United Kingdom, the supervisory authority is the Information Commissioner’s Office (ICO).
We will keep your personal information for only as long as is reasonably necessary for the purposes for which it was collected, including to respond to enquiries, provide requested services, and support our legitimate business interests, or where we are required to retain the information by law.
Where personal information is used for marketing communications, we will retain such information until you withdraw your consent or unsubscribe from such communications.
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.
You may request that your personal data be removed from our systems at any time by contacting us.
We reserve the right, at our sole discretion, to modify, add or remove sections of this privacy policy at any time and any changes will be notified to you using the email address you have given us or by an announcement on the webpage available at the "Privacy Policy" link on the Sites. Your continued use of the website, following the posting of changes to this privacy policy, will mean you accept these changes.
If you have any questions regarding this policy, or you wish to update your details or remove your personal data from our records, please inform us by contacting hello@palmerhargreaves.co.uk. Date of last revision 26/03/2026 If you have any questions or concerns about our Privacy Policy, please contact us via the following options:
Palmer Hargreaves (UK) Ltd
44 OXFORD STREET, LEAMINGTON SPA
PALMER HARGREAVES (UK) LIMITED
WARWICKSHIRE, CV32 4RA
Email: hello@palmerhargreaves.co.uk
Phone: +44 (0) 7942 366594
